Concierge for your stay in Tulum

Arriving at a house that has been closed up in the jungle, with no groceries and a dead golf cart, is not how you want to start a trip. We coordinate with local providers so everything is ready and your stay is easy.

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Your house ready before you land

AC switched on ahead of time, the house aired out and cleaned, fresh linens, groceries and drinks from your list, and the golf cart charged at the door.

Golf carts in Tulum →

Transfers from Tulum or Cancún

You can fly into Tulum International Airport or Cancún International Airport. We arrange your ride to the club with licensed transportation companies, so there is nothing to sort out when you land.

Since the club is outside downtown, we can also arrange rides to restaurants, the beach or town during your stay.

During your stay

Private chef, restaurant reservations, golf equipment rental, tours to cenotes and Maya archaeological sites in the region, babysitters or in-home massage. We suggest options and book them with local providers.

We do not run these services ourselves: we coordinate with third parties and follow up in English, Spanish or French.

When you leave

At the end of your stay, a departure cleaning can be arranged and the house prepped for your time away, with follow-up from the home watch service.

Home watch while you are away →

Services in Tulum

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We connect you with a vetted local provider and send the quote however you prefer.

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Include country code, e.g. +1 512 555 0123
Where is your home or lot?
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Frequently asked questions

How much notice do you need?

The earlier the better, especially in high season. Send us your dates and we will tell you what can be prepared.

Do you run the transfers?

No. We book them with licensed transportation companies and confirm the details before your flight.

Can you stock the fridge before I arrive?

Yes. Send us your list and the house will be waiting with groceries and drinks.

Can my rental guests use the concierge?

Yes. It can be offered to your guests and coordinated with your rental manager.